QR menu and table ordering for cafés in Fez
Cafés in Fez serve, from morning to night, regulars who come back every day and know what they want.
Fez splits its guests between the medina, full of visitors, and the new town, where students and families fill cafés and snack bars all year.
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In Fes el-Bali visitors often come in groups, with a guide and little time. Each one orders from their phone in their language, and the bill splits equally or by item without holding up the waiter.
Around the Sidi Mohamed Ben Abdellah University campuses, such as Dhar El Mehraz, students drop by between classes. Order on the phone, pay first, the phone rings when it is ready: the queue moves without shouting numbers.
Fez has cold winters and very hot summers: the indoor room works in winter, the terrace on summer evenings. Each waiter picks the tables they serve that day, so opening the terrace just means handing those tables to someone.
Ramadan nights in Fez are long and cafés fill up after ftour. With a late day start, sold-out items do not come back mid-service and waiters do not re-enter their PIN at midnight.
On Maghreb de Fes match nights, neighbourhood cafés get lively fast. Match mode is switched on from the manager's phone and stops by itself the next day.
Service in a café or tea room
Almost everything goes to the bar: coffee, tea, juice, water. The kitchen, when there is one, mostly makes breakfast and a few plates. So the right setup is a screen or a printer at the bar, and the kitchen for dishes only. On match nights the room fills at once and everyone wants their order before kick-off.
A café bill is small but tables are many. What costs money is not one big mistake, it is a dozen small slips a day: a juice not written down, a table that left without paying during the rush, a cancellation with no reason. A café tool must therefore record every item ordered and every table closed.
A service with Tablilo
- 1The guest scans the table's QR and picks tea, coffee or juice in French, Arabic or English.
- 2The order reaches the phone of that table's waiter, who confirms with one tap.
- 3The bar gets its ticket on screen or on the printer and taps "Ready" when it is done.
- 4The guest asks for the bill from the phone, pays cash or by card, and can leave a tip.
- 5At night, you see sales, cancellations and each waiter's cash difference.
Useful features
- QR code menu for restaurants and cafés in MoroccoA QR code menu on every table: guests scan, choose and order from their phone, no app needed. Digital menu in French, Arabic and English.
- Waiter app for restaurants and cafésA waiter app on each waiter's own phone: personal PIN, orders to confirm, table calls and the day's tips. Nothing to install.
- Match mode for cafés: match prices and a table minimumMatch night at the café: match prices for the whole room, a minimum order per table, automatic stop the next day. Turn it on from your phone.
- Waiter tips, per waiter and with no mathsTip buttons on the bill with the waiter's name. Tips are tracked per waiter in 'Mon service' and in the owner's reports.
- Reports and anti-theft alerts for your tillRecorded cancellations, tables closed unpaid, cash difference, accountant export and a manager login: see what happens in your café, even when away.
Frequently asked questions
In the Fez medina, signal is poor in some lanes: does the QR menu still work?
Yes. After the first visit the menu opens even offline, and an order sent with no signal goes out by itself when the connection returns. Share your Wi-Fi too: guests get the password in one tap.
Do I need to buy tablets for a café?
No. Waiters use their own phones and the bar can use a tablet or screen you already have. A ticket printer is possible but not required.
What happens on match nights?
You or your manager turn on match mode: match prices apply to the whole room, with a minimum per table if you want. It stops by itself at the start of the next day.
Other venues in Fez
Cafés in nearby cities
Practical guides
- How to prepare your café for match nightsFixtures, stock, staff, prices and payment: a simple method to run a Botola or national team match night without losing control of the room.
- Running your service during Ramadan: ftour, evenings and shourOpening hours, ftour ready on time, evenings, shour and a team that fasts too: a practical Ramadan guide for cafés and restaurants in Morocco.
- ICE invoices in cafés and restaurants: a practical guideA business guest asks for an invoice with their company ICE? What to prepare, what to check at the table and what to keep, without mistakes or delays.